Mercure Alice Springs Resort

We had a two night stay in the midst of a long road trip and The Mercure was a great spot for a rest. Rooms were very comfortable and quiet. From a practical point of view, there is a fantastic laundry for quick cheap and effective washing and drying. The wifi was good too. From an R&R aspect, the pool, sun beds and surrounding (shaded) tables outside the restaurant were a lovely spot to spend a lazy day. The BLT we got poolside was delicious and the Barracuda curry and prawn Penang curry we had in the restaurant were some of the best we have ever had. The staff at every turn were fastidious and really friendly.

I loved my deluxe king room with view across a sandy stretch of the Todd River, with all the gorgeous red river gums... and also overlooking the walking track on the east side of the river. I specifically asked for an upstairs room at the right hand end of the “Rivergum” wing so as to have the lovely outlook and be away from the noise of the busy road - eg rooms 329, 330, 331, 332. I had 329 which also had a tree near by which attracted birds and provided a bit more privacy while on the balcony. Nicely furnished spacious room with a small fridge and a bathtub and separate shower. I enjoyed the buffet breakfast (included in my room rate) and thought it was comprehensive: the usual continental stuff plus fresh fruit, hot food like grilled tomatoes, hash browns, choice of eggs including hard boiled etc. I’d been on a 6 day trek so the self service clothes washing and drying facility was very handy. I liked the expansiveness of the layout of the property, a lot of outdoor space. All staff were lovely, helpful, and will hold bags for you for a number of days. Mercure is also nice and close to town centre - across the riverbed and a couple of blocks and you’re there... and also a short (10 min if that) to the lovely Olive Pink Botanical Garden with its terrific cafe.

I have stayed here before and that is why I chose to stay here again. The staff are really pleasant and helpful and go out of their way to give excellent service. The pool water and area are rally clean. The food in the restaurant is better than anywhere else I have stayed at! parking is easy and secure at night. This is one of my all time favourite hotels in Australia.

Mercure is a really nice hotel with all it's rooms set in small blocks in the gardens and around the pool and main reception. The rooms are spacious and very comfortable. Staff were very smiley, friendly and helpful. The restaurant was very nice and the food really good. I did think it would be nearer to the town (15 minute walk) than it was but taxis are plentiful and cheap. Highly recommended.

We had a very unexpected extended stay at AS Mercure as my husband developed Covid three days before we were due to leave. The staff were fabulous. They found me another room across the lawn from my husband and assured us that they would be able to deliver meals etc to my husband. I had to leave as I couldn't get a later flight. So thank you to all the wonderful staff particularly Andres, Zed, Mary, Hunter, and a couple of other great people whose names I can't remember. Everyone was so kind - a really stressful situation averted with the help of lovely people.